Frequently Asked Questions

What happens if I go over my plan's order limits?

No problem, we won’t shut you down. You will be automatically upgraded to the next plan tier.

How is the monthly order limit calculated?

The monthly order limit counts all your orders across all customers. For example, if you have 10 customers and they each order twice a month, you would have 20 orders per month.

Can you help me import my products/customers/data?

Of course 🙂 OrderCircle has built-in CSV imports that allow you to do most of your bulk set up yourself, but we are always glad to offer personal handholding free of charge if you get stuck. Just drop us an email at [email protected], or send us a message in Intercom from your OrderCircle portal.

Can I change the currency for my store?

We support every currency in the world. When you sign up, you can choose which currency you want to do business in. If anything ever changes, you can switch the currency in your store settings page.

Do all plans come with all the features?

Yes! All OrderCircle plans come with the same wholesale order management features. The only feature we reserve for the higher plans is custom domains. All our plans offer full access to our native integrations.

What platforms does OrderCircle integrate with?

We have native integrations with Quickbooks Online, Shopify, ShipStation and Xero

What if my wholesale business has unique requirements that OrderCircle doesn't exactly meet?

If you’re looking for something customized to accommodate your business’s requirements, OrderCircle will gladly assist you. Contact us with information about your wholesale/B2B needs on [email protected]

Watch A Short Video to See how OrderCircle Can Help!

OrderCircle is a complete solution package for your inventory management process. Watch the free demo video to see how OrderCircle provides automated solutions for your eCommerce Stores.

What Our Clients Say About Us!

"I find it easy to use, super simple to integrate. There team is very helpful and super nice to help you out. I am currently managing all my orders through Order Circle. Thank you so much!"

Mark

"I am so happy with my decision to use OrderCircle. It definitely delivers exactly what it promises and I love how it does everything at a high level! Order entry is a breeze with this tool and it requires the least training to become an expert."

Grace / US

"I love OrderCircle because it keeps all my stock up to date with its best management features. It maintains consistency of orders in my wholesale business, lets me manage customers effortlessly and much more! Definitely going to recommend this to every wholesale business."

MIRORIM

Talk to Our Inventory Management Experts

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Feel free to drop us a message for any queries or questions

Contact Info

   [email protected]

   [email protected]

   +1 (888) 667-8630

 
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We’ve answered a lot of questions on our frequently asked questions page here.

Our Tools Have Helped Hundreds of Brands Increase Their Wholesale Volume.

WE LOVE OUR CUSTOMERS AND YOUR SUCCESS IS VITAL TO OUR BUSINESS